Privacy Policy

Last updated on: 01-06-2024

1. Introduction

Welcome to Janatics Global Solutions Private Limited's Privacy Policy. This document explains how we collect, use, and protect your personal information when you use our website, www.janatics.com (“Website/Site”). We are committed to safeguarding your privacy and complying with the Information Technology Act, 2000 (“IT Act”) and other relevant laws. By using our Website, you consent to our Privacy Policy.

2. Information Collection

We collect information in the following ways:

• Directly from You: When you interact with our Site, such as filling out forms or contacting us.
• Through Business Interactions: Information may be collected during our business dealings with you or your employees.
• From Other Sources: We may gather data from public databases, social media platforms, joint marketing partners, or third parties.

Examples include:

• Updating delivery information with our carriers.
• Information on your interactions with our subsidiaries' products and services.

3. Types of Information We Collect

We collect information to enhance our services and user experience. This includes:

• Automatically Collected Data: Such as your IP address, browser type, operating system, and visit duration.
• Usage Information: Purchase history, page interactions, and cookie data. Cookies are small files stored on your device to improve your experience on our Site. For more details, see our Cookie Policy.

You can disable cookies through your browser settings, but this may limit your access to some Site features.

4. How We Use Your Information

We use your information to:

• Enhance and personalize our services.
• Process transactions and manage customer support.
• Communicate with you about promotions, updates, and events.
• Comply with legal obligations and protect against fraud.

5. Data Sharing

We may share your information with:

• Third parties working on our behalf, who must comply with our Privacy Policy and applicable data protection laws.
• Law enforcement or legal authorities when required by law or to protect our rights.

6. Data Security

We implement various security measures, including:

• SSL Encryption: To protect sensitive information during transmission.
• PCI DSS Compliance: For secure handling of credit card information.
• Access Controls: Limiting data access to authorized personnel only.

You are responsible for safeguarding your passwords and ensuring secure access to your accounts.

7. Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal information.

8. Social Media Plugins

Our Site may include social media plugins. These plugins may collect data when you use them. Your interactions are subject to the privacy policies of the respective social networks.

9. Sharing of Personal Information

We only share your data with:

• Third parties working on our behalf who adhere to our privacy standards.
• Authorities, if required by law or to protect our rights.
• In business transactions involving the sale or transfer of our business or assets.

10. Children’s Privacy

Our Site is not intended for individuals under 18. If you are underage, you may use our Site only with parental or guardian consent.

11. Your Information Choices

You can access and manage your data preferences. You may opt-out of receiving promotional emails or request changes to your information by contacting us at janatics_ho@janatics.co.in.

12. Policy Updates

We may update this Privacy Policy periodically. The "Last Updated" date will reflect the most recent changes. Continued use of our services after changes are posted indicates your acceptance of the revised policy.

13. Newsletter

By subscribing to our newsletter, you consent to receive promotional emails. You can unsubscribe at any time by clicking the unsubscribe link in the email footer.

Contact Us

If you have any privacy concerns or grievances, please contact us at:

janatics_ho@janatics.co.in

We will address your concerns promptly.

Thank you for trusting Janatics with your information.